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Events

TeleWorkshop

December 10, 2008

Topic: Facilitator Neutrality

Background

As a follow-up to our facilitation skills workshops, we are now providing in-depth training and coaching by phone in a format we call a TeleWorkshop. A TeleWorkshop is comprised of a 60-minute interactive telephone conference call that covers a topic that is extremely relevant to new facilitators. During a typical TeleWorkshop you will receive insight, information, feedback, coaching, resources, tips, tools, techniques and valuable new ideas. Each TeleWorkshop is easily accessed by telephone. This means you can participate and experience this lively and informative exchange of ideas from the convenience of your home or office… with no travel expense!

Some key benefits of TeleWorkshops:

Facilitation First has been approved as a provider of project management training by the PMI . Completion of this TeleWorkshop series earns PMP® certificants or those interested in becoming certified 12 PDUs.





TeleWorkshop topics include:
Preparing for the Facilitation:
  • Designing the process
  • Creating the session materials
  • Logistics
During the Facilitation:
  • Facilitator neutrality
  • Dealing with disruptive behaviours
  • Redesigning the process
Starting the facilitation:
  • Role of the manager/team leader
  • Setting the facilitator context
  • Building participant familiarity
  • Proactively dealing with resistance
Creating Meeting Closure:
  • Action planning process
  • Determining next steps
  • Evaluating meetings

If you want to further develop your new facilitation skills and/or want to dig a little deeper in process areas that challenge you, this is the workshop for you!

Email us or call 416–465-9494 to register today!

We provide in-house TeleWorkshops for organizations who have had participants go through our Facilitating with Ease! Workshop or who can demonstrate that they have acquired some basic facilitation skills training.

About the Trainer

Michael Goldman is the senior consultant and president of Facilitation First. He received his Masters Degree in Communication Disorders followed by certification in Mediation and Training in Organizational Development. For over twelve years Michael has facilitated strategic planning sessions, process improvement projects, team formation and intervention initiatives. He has also written many articles for various trade magazines and has coached both trainers and facilitators on powerful meeting techniques.

Among his areas of expertise, Michael has a passion for team interventions, guiding strategic planning sessions, and building internal capacity. To date he has edited four books on facilitation and team building including bestsellers Facilitating With Ease! and Facilitation at a Glance! Check out Michael’s blog


Facilitating with Ease Workshop

March 2, 2009

150 York Street, 5th floor
Toronto, ON

Background

We’re all spending so much time in meetings and are being asked to achieve so many important goals in teams, that facilitation is fast becoming a core competency for anyone who’s on a team, leads a task force, heads up a committee or manages a department!

Whether you’re new to facilitation or have years of experience under your belt, this workshop provides a unique opportunity to enhance your mastery of any group situation. Learn essential skills from a veteran trainer who brings his real-world facilitation expertise to the classroom. Experience a dynamic and totally interactive learning environment.

The Learning Opportunity

Note: Facilitation First has been approved as a provider of project management training by the Project Management Institute. This workshop earns PMP® certificants 14 PDUs. Call us for details!

The Learning Environment Who Should Attend
* Limited class sizes * Project managers and business analysts
* Learning in small groups * Team leaders and members
* Numerous opportunities to practice * Internal and external consultants
* Structured feedback * H.R. managers
* Highly interactive and participative * Change agents and community organizers

Double the Learning!
Register with a colleague or friend and you each receive a 10% discount!

About the Workshop

Day One
Module 1 – Introduction to Facilitation
Welcome/Warm-Up
Workshop Design Process/Workshop Content/Objectives/Agenda
Roles & Beliefs of a Facilitator
Partner Interview: The Five Core Practices of a Facilitator
Distinguishing Process and Content Leadership
Model Facilitation
Norming Lecturette & Exercise
Giving and Receiving Feedback

Module 2 – Introduction to Group Decision-Making
Case Study #1: “Moving on Up”
Starting/During a Facilitation
Group Improvement Exercise
The 6 Decision Options
Exit Survey

Day Two
Welcome/Agenda Overview
Day-One Recap Exercise
How Neutral do Facilitators have to be?

Module 3 – Introduction to Meeting Management
The Fundamentals of Meeting Management
Exit Survey Review + Exercise
Case Study #2: “Meeting in Overtime”

Module 4 – Introduction to Managing Group Conflict
Healthy Debates versus Dysfunctional Arguments
Conflict Management Tips
Language of Intervention + Exercises
Q+A
Wrap-Up

About the Workshop Trainer

Kevin Quinn is a senior consultant specializing in coaching, facilitating and the design and delivery of customized training. For 20 years he has been helping his clients achieve business results by getting the best from their people. Kevin has done doctoral work in Adult Learning and holds master’s degrees in History and Public Administration. Prior to his focus on human performance, Kevin implemented strategic technology plans and managed information systems and process redesign projects in both the public and private sector. He is a licensed pilot, accredited sailing instructor and ballroom dancer.

Workshop Fee: $1,100.00 + GST (ask about our volume discounts)