Facilitation First

Background

As a follow-up to our facilitation skills workshops, we are now providing in-depth training and coaching by phone in a format we call a TeleWorkshop. A TeleWorkshop is comprised of a 60-minute interactive telephone conference call that covers a topic that is extremely relevant to new facilitators. During a typical TeleWorkshop you will receive insight, information, feedback, coaching, resources, tips, tools, techniques and valuable new ideas. Each TeleWorkshop is easily accessed by telephone. This means you can participate and experience this lively and informative exchange of ideas from the convenience of your home or office… with no travel expense!

Some key benefits of TeleWorkshops:

• Useful tips and techniques that can be applied the following day
• In-depth training on facilitation skills that build on course material
• Valuable coaching on facilitative leadership
• 15+ years of shared industry wisdom
• Just-in-time issue identification and problem resolution (when appropriate)
• Powerful resources and networking

Facilitation First has been approved as a provider of project management training by the PMI. Completion of this TeleWorkshop series earns PMP® certificants or those interested in becoming certified 12 PDUs.

TeleWorkshop topics include:
Preparing for the Facilitation: Designing the process Creating the session materials Logistics	During the Facilitation: Facilitator neutrality Dealing with disruptive behaviours Redesigning the process
Starting the facilitation: Role of the manager/team leader Setting the facilitator context Building participant familiarity Proactively dealing with resistance	Creating Meeting Closure: Action planning process Determining next steps Evaluating meetings

If you want to further develop your new facilitation skills and/or want to dig a little deeper in process areas that challenge you, this is the workshop for you!

Email us or call 416–465-9494 to register today!

We provide in-house TeleWorkshops for organizations who have had participants go through our Facilitating with Ease! Workshop or who can demonstrate that they have acquired some basic facilitation skills training.

About the Trainer

Michael Goldman is the senior consultant and president of Facilitation First. He received his Masters Degree in Communication Disorders followed by certification in Mediation and Training in Organizational Development. For over twelve years Michael has facilitated strategic planning sessions, process improvement projects, team formation and intervention initiatives. He has also written many articles for various trade magazines and has coached both trainers and facilitators on powerful meeting techniques.

Among his areas of expertise, Michael has a passion for team interventions, guiding strategic planning sessions, and building internal capacity. To date he has edited four books on facilitation and team building including bestsellers Facilitating With Ease! and Facilitation at a Glance! Check out Michael’s blog